The Benefits of Geo-Redundant Data Centers for a VoIP Platform
The digital era has dramatically reformed the manner in which businesses operate and communicate, and the transformation of voice communication into a digital form – Voice Over Internet Protocol (VoIP) – is a significant part of this revolution. But with this advancement, comes the challenge of ensuring reliability, performance, and security. One technology that has made significant strides in addressing these challenges is the use of geo-redundant data centers.
Defining Geo-Redundancy
Geo-redundancy is a disaster recovery strategy that entails maintaining copies of data in two or more geographically separate data centers. It ensures that if a catastrophic event compromises one data center, the mirrored center can seamlessly take over, thus maintaining business continuity.
Enhancing VoIP Platform Reliability
Reliability is the cornerstone of any VoIP platform. Whether it’s for customer support lines, internal communication, or sales calls, businesses cannot afford any service interruption. With geo-redundant data centers, VoIP platforms can offer high availability, thereby ensuring that businesses have constant access to their communication tools. If one data center encounters an issue, the load can instantly be shifted to another data center, ensuring an uninterrupted VoIP service.
Fortifying Data Security
Data security is a top priority in the digital age, and geo-redundancy significantly fortifies the security infrastructure. It provides a backup plan in case of a data breach, as the unaffected geo-redundant site can continue to operate securely. Furthermore, the separation between the data centers helps reduce the risk of simultaneous attacks, enhancing the overall security of the VoIP platform.
Promoting Global Scalability
As businesses grow and scale, their communication needs expand correspondingly. Geo-redundant data centers support this expansion by offering global scalability. It allows businesses to deliver high-quality VoIP services to users around the world, maintaining optimal performance by choosing the data center that’s geographically closest to the end-user.
Ensuring Regulatory Compliance
Several industries are governed by strict regulatory requirements regarding data storage and management. Geo-redundant data centers can help VoIP platforms ensure regulatory compliance, particularly when data must be stored within certain geographic boundaries. It also facilitates data sovereignty by allowing data to be stored, processed, and accessed within specific jurisdictions.
Reducing Latency and Improving Call Quality
Geo-redundancy also contributes to reducing latency and improving the overall call quality on a VoIP platform. By routing data through the nearest data center, communication is faster and more efficient. This results in superior call quality, which is a critical aspect of any VoIP service.
Proclaim Data Centers are Nothing Short of Amazing
Our Secret is Simple, We Have the Best Hardware and Keep it in the Best Facilities.
Some of our competition houses their platform hardware in the same building as their office staff. This is not a safe practice and furthermore one that Proclaim VoIP would never participate in. We only use data centers in key locations across the United States to interconnect and create our Platform. These specialized facilities allow our Cloud VoIP platform to perform at peak performance with 99.99% platform uptime.
- Redundant Power Feeds
- 18,000 square foot facility
- Two 800kw Industrial Generators
- SSAE-16 Compliant and PCI-DSS Certified
- Multi-Tiered Surveillance and Entry Security
- 380 Tons of Cooling
- Halon Fire Suppression System
- Liebert Uninterrupted Power Supply
- 24x7x365 Operations Support Center with Onsite engineers
- Direct Fiber Connections to Tier 1 Internet Providers
Core Features Set Us Apart from the Competition
Value is only part of the VoIP advantage, Flexibility is just as important.
Everyone knows transitioning to Voice Over IP for your telephone service will save your business a significant amount of cash. One fact most people don’t know is that not all VoIP providers are created equal. Listed below are just some of the national carrier features we have to offer. For additional features visit our PBX Features Page.
- Metered & Unmetered Plans
- Complete Cloud Hosted PBX
- On-Premise SIP Trunking
- Burstable Trunk Channels
- Only Level 1 LDC’s Used
- Geo-redundant Locations
- Tech Support Staff 100% US Based
- Remote QoS Monitoring Available
- Platform Monitored 24/7 Onsite
- Internet Service Fail-over Options
- Call Detail Records Portal
- Online Billing & Payment
- Online Extension Management
- Multiple Soft-phones Supported
- Virtual Extension to Cellular
- Local Number Portability
- Toll Free Number Portability
- Vanity Number Searches
- Virtual Area Code Numbers
- Fax to Email & Email to Fax
Conclusion
To sum it up, the use of geo-redundant data centers for a VoIP platform is no longer a luxury but a necessity. It provides enhanced reliability, robust data security, improved call quality, and helps ensure regulatory compliance. The investment in geo-redundancy is an investment in the future of your business communication, keeping you connected and protected in our increasingly digital world.
Embrace the power of geo-redundant data centers and transform your VoIP platform into a fortress of reliability and performance, empowering your business communication to reach new heights of excellence.